Most orders are shipped the following business day.
If you have your tracking number handy,
CLICK HERE to track your order.
Otherwise,
log-in and go to your account history for the order status and online
tracking information.
Orders within Canada:
We have the following shipping options:
Priority Courier:
Noon next business day locally and regionally (between most major Canadian
centers). Next business day nationally (between most major Canadian centers).
Tracking number is standard as is $100.00 insurance.
Expresspost:
Xpresspost delivers the next business day locally and regionally, and 2 business
days nationally between most major Canadian centers. Tracking number is standard
as is $100.00 insurance.
Expedited Parcel:
Regular Parcel delivers within 1 to 3 business days regionally, and 2 to 7 business days nationally between major Canadian
centers.
Tracking number is standard, as is $100 insurance.
Regular:
Regular Parcel delivers within 3 business day locally, 4 to 6 business days
regionally and 5 - 10 business days nationally between major Canadian centers.
Tracking number is standard.
For specific standards, check the Service Standards section of the
Canada Postal Guide or the
Canadian Delivery Standards.
Orders to the United States:
We have the following shipping options:
Purolator International:
Purolator International delivers next day a.m. to over 19,000 destinations in
the U.S.A. Tracking number is standard as is $100.00 insurance.
Xpresspost USA:
Xpresspost - U.S.A. delivers in 3 to 5 business days. Please allow an
additional day for outlying rural areas. Tracking number is standard as is
$100.00 insurance.
Expedited US Commercial:
Commercial* Expedited Parcel-USA has a delivery expectation of 5 to 9 business
days between major centers in Canada and the USA. (Some exceptions apply).
Tracking number is standard as is $100.00 insurance.
Small Packets Air:
There are no published delivery standards for Small Packets service.
However, most packages reach their destination with 2 weeks. No tracking number
or insurance is offered.
Small Packets Surface:
There are no published delivery standards for Small Packets service. However,
most packages reach their destination with 3 - 4 weeks. No tracking number or
insurance is offered.
International Orders:
We have the following shipping options:
Purolator International:
2 - 3 business day delivery to major destinations in over 50 countries
worldwide. Tracking number is standard as is $100.00 insurance.
Xpresspost
International:
Xpresspost - U.S.A. delivers in 4 to 7* business days. Please allow an
additional day for outlying rural areas. Tracking number is standard as is
$100.00 insurance. *Some exceptions apply.
Air Parcel:
There are no published delivery standards for International Air Parcel service;
however, there is a service expectation of 6-10 business days to most
international destinations.
Surface Parcel:
There are no published delivery standards for Surface Parcel service; however
there is a service expectation of 4-6 weeks to most international destinations.
Small Packets Air:
For parcels under 2Kg. There are no published delivery standards for Small
Packets service; however, there is a service expectation similar to that of the
equivalent parcel service.
Small Packets Surface:
For parcels under 2Kg. There are no published delivery standards for Small
Packets service; however, there is a service expectation similar to that of the
equivalent parcel service.
Service standards are based on the day of deposit
(day 0) plus the number of business days required for delivery and do not
include weekends and statutory holidays. Deposits made on weekends and statutory
holidays will be counted as originating on the following business day.
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